THE DISASTER RECOVERY HANDBOOK, THIRD EDITION (2018): ISO 19011 2018 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS

CHAPTER 1. GETTING STARTED: OVERVIEW OF THE PROJECT

CHAPTER 2. BUILDING THE BUSINESS CASE: MEASURING THE IMPACT ON THE BUSINESS

CHAPTER 3. EVALUATING RISK: UNDERSTANDING WHAT CAN GO WRONG

CHAPTER 4. SELECTING A STRATEGY: SETTING THE DIRECTION

CHAPTER 5. BUILDING AN INTERIM PLAN: DON’T JUST SIT THERE, DO SOMETHING

CHAPTER 6. WRITING THE PLAN: GETTING IT DOWN ON PAPER

CHAPTER 7. ADMINISTRATIVE PLAN: ORCHESTRATING THE RECOVERY

CHAPTER 8. TECHNICAL RECOVERY PLAN: PUTTING HUMPTY DUMPTY BACK TOGETHER AGAIN

CHAPTER 9. WORK AREA RECOVERY PLAN: GETTING THE OFFICE UP AND RUNNING

CHAPTER 10. PANDEMIC PLAN: THE WRATH OF NATURE

CHAPTER 11. CRISIS MANAGEMENT PLAN: MINIMIZING THE DAMAGE

CHAPTER 12. EMERGENCY OPERATIONS PLAN: TAKING CONTROL OF THE SITUATION

CHAPTER 13. TESTING YOUR PLANS: TEST, TEST, TEST

CHAPTER 14. CERTIFICATIONS: HOW DOES YOUR PLAN MEASURE UP?

CHAPTER 15. POLICIES AND PROCEDURES: GET EVERYONE MOVING IN THE SAME DIRECTION

CHAPTER 16. ELECTRICAL SERVICE: KEEPING THE JUICE FLOWING

CHAPTER 17. TELECOMMUNICATIONS AND NETWORKING: YOUR CONNECTION TO THE WORLD

CHAPTER 18. VITAL RECORDS RECOVERY: COVERING YOUR ASSETS

CHAPTER 19. INFORMATION SECURITY RESPONSE: ALWAYS VIGILANT

CHAPTER 20. DATA: YOUR MOST IRREPLACEABLE ASSET

CHAPTER 21. WORKSTATIONS: THE WEAKEST LINK

CHAPTER 22. CUSTOMERS: OTHER PEOPLE TO WORRY ABOUT

CHAPTER 23. SUPPLIERS: COLLATERAL DAMAGE

CHAPTER 24. FIRE: BURNING DOWN THE HOUSE

CHAPTER 25. HUMAN RESOURCES: YOUR MOST VALUABLE ASSET

CHAPTER 26. HEALTH AND SAFETY: KEEPING EVERYONE HEALTHY

CHAPTER 27. TERRORISM: THE WRATH OF MAN

GLOSSARY

THE DISASTER RECOVERY HANDBOOK, THIRD EDITION (2018)